Today, the stakes in online retail have increased as consumers' appetites for shopping on eCommerce websites only continue to grow. Yet retailers are barely keeping up in terms of website performance - let alone staged to handle such a massive eCommerce increase.
In this webinar recording, Steve Rowen and Brian Kilcourse of Retail Systems Research (RSR) detailed their findings from RSR's recent research report, "2018 eCommerce Website Performance: The Stakes Are Increasing, But Are Retailers Falling Behind?" The report evaluates and ranks 80 top online retailers in terms of site performance and shopper experience.
The webinar also featured Kevin Jensen, Senior Director of Software Engineering at 1-800 CONTACTS, one of the top-rated retailers in the RSR report. Kevin shares how 1-800 CONTACTS has been able to deliver a fast, high-performing website while providing shoppers with great online experiences through third party technologies.